Our Commitment to Clarity: Terms & Conditions

At Pixel Hearth Studios, we believe in fostering a vibrant, fair, and secure environment for all creators, collectors, and fans. Our terms and conditions establish clear guidelines for community participation, purchases, and service usage, protecting both you and our shared creative mission.

Review these terms carefully, and remember, our team is always here to answer your questions.

Abstract depiction of digital legal documents with security lock and diverse community members in the background. — Digital documents forming a protective framework.

Terms Overview & Acceptance

By accessing or using any Pixel Hearth Studios service, platform, or product, you agree to be bound by these comprehensive terms and conditions. Your continued use signifies your understanding and acceptance of these legally binding agreements.

Binding Agreement

These terms constitute a legally binding agreement between you and Pixel Hearth Studios, governing your interaction with all our offerings. Please read them thoroughly.

Scope of Services

These terms apply to all Pixel Hearth Studios services, including comic publishing, game platforms, merchandise retail, community forums, and all associated digital content.

Modifications & Notifications

We reserve the right to update these terms. Significant changes will be communicated via our platforms or email, with your continued use signifying acceptance of the revised terms.

User Eligibility

Our services are intended for users who meet specific age and legal eligibility requirements. By using our platforms, you confirm you meet these criteria.

Governing Law

These terms are governed by the laws of the State of Minnesota, United States, without regard to its conflict of law provisions.

Contact for Clarification

For any questions regarding these terms, please contact us at [email protected].

Acceptable Use & Community Guidelines

Our community thrives on respect, creativity, and positive engagement. These guidelines ensure a safe and welcoming space for everyone on all Pixel Hearth platforms.

Acceptable Use Policies

Respectful Conduct: Engage positively and respectfully with others. Harassment, hate speech, and discrimination are strictly prohibited.
Content Integrity: Do not upload or share content that is illegal, harmful, threatening, defamatory, obscene, or infringing on intellectual property rights.
System Integrity: Do not interfere with our services, servers, or networks, including introducing malware, viruses, or attempting unauthorized access.
Fair Play: For gaming platforms, uphold principles of fair play. Cheating, exploiting glitches, or any activity that provides an unfair advantage is forbidden.

Community Guidelines & Security

Account Responsibility: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Reporting Violations: Please report any content or behavior that violates these guidelines. We are committed to prompt and fair investigation.
Intellectual Property: Respect the intellectual property of others when submitting content. Obtain necessary permissions or ensure your submissions are original.
Enforcement: Violations may result in content removal, temporary suspension, or permanent termination of your account, at our sole discretion.

Purchases, Subscriptions & Billing

Transparency in transactions is central to our commitment. Understand our policies surrounding buying physical goods, digital content, and managing your subscriptions.

All purchases are subject to our payment processing terms, including secure transactions, acceptable payment methods, and sales tax. By completing a purchase, you agree to pay the stated price for the goods or services.

Subscriptions are billed on a recurring basis as specified at the time of purchase. You may cancel your subscription at any time through your account settings, typically effective at the end of the current billing cycle. No pro-rata refunds for partial periods unless legally required.

Our refund and return policies vary by product type (e.g., physical merchandise, digital comics, game licenses). Please consult the specific product page or our dedicated Returns Policy for detailed information.

Digital content (e.g., e-comics, game downloads) is licensed, not sold. Your license grants you non-exclusive, non-transferable access for personal, non-commercial use, subject to specific usage rights outlined at the point of purchase.

Prices for products and subscriptions may change. We will provide reasonable notice of any price changes that might affect your recurring subscriptions, with an opportunity to cancel before the new price takes effect.

Intellectual Property & Content Rights

Protecting creations and respecting intellectual property is fundamental to Pixel Hearth Studios. These terms detail ownership, licensing, and our procedures for managing content rights.

Stylized gears and creative tools intertwined with a shield icon, representing intellectual property protection. — Intellectual Property Protection

Pixel Hearth Studios IP

All content, trademarks, logos, designs, games, comics, software, and other intellectual property on our platforms are owned by Pixel Hearth Studios or its licensors. Unauthorized use, reproduction, or distribution is strictly prohibited.

Our brand and creations are protected by copyright, trademark, and other intellectual property laws. We take infringement seriously and will enforce our rights to the full extent of the law.

User-Generated Content (UGC) & Creator Rights

UGC Ownership: You retain ownership of any original content you create and submit to Pixel Hearth Studios platforms. By submitting, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in connection with our services.
Creator Agreements: For creators submitting work for publication or development (comics, games), specific agreements will outline revenue sharing, licensing details, and promotional rights. These take precedence over general UGC terms.
Copyright Infringement: We respect intellectual property rights. If you believe your copyright has been infringed, please follow our DMCA policy to submit a formal notice. False claims may result in legal action.
Trademark Usage: Any use of Pixel Hearth Studios trademarks requires prior written permission. Misleading or unauthorized use is prohibited.