Our Commitment to Your Privacy

Privacy Protection Summary

Pixel Hearth Studios is dedicated to safeguarding your personal information. This summary outlines our key principles, how we handle your data, your rights, and how you can contact us regarding privacy concerns. Your trust is paramount as we build a vibrant, secure community.

• Data Protection Commitment Learn More
We commit to responsible data stewardship, adhering to principles of fairness, transparency, and accountability in all data processing activities.
• Overview of Data Collection & Usage Learn More
We collect data primarily to provide and improve our services, including comic publishing, gaming, and retail, all with your full awareness and consent.
• Your Rights & Control Options Learn More
You have rights to access, correct, delete, and restrict processing of your personal data. Detailed instructions are provided in the relevant sections below.
• Contact for Privacy Questions Learn More
For any privacy-related inquiries, please reach out to us at [email protected].

Last Updated: October 26, 2023 | Policy Version: 2.1

Information We Collect

To provide you with the best experience across Pixel Hearth Studios' diverse offerings, we collect various types of information. This section details what data we gather and how we collect it.

How We Use Your Information

Your data allows us to operate, maintain, and improve our services, as well as communicate with you effectively:

• Service Provision & Account Management: To fulfill orders, manage your game accounts, distribute comics, and provide customer support.
• Marketing & Communication: To send you newsletters, promotional offers, and updates about Pixel Hearth Studios' new releases or events, based on your communication preferences. You can opt-out at any time.
• Analytics & Service Improvement: To analyze usage trends, perform research, and evaluate the effectiveness of our content and services, helping us make them even better for you.
• Legal Compliance & Security: To comply with legal obligations, enforce our terms of service, protect our rights and property, and prevent fraudulent activity.
• Third-Party Sharing Limitations: We only share data with trusted partners under strict confidentiality agreements for specific purposes, such as payment processing or analytics, and never sell your personal information.

Example: If you purchase a limited-edition comic, your shipping address is shared with our fulfillment partner solely for delivery. If you play one of our indie games, aggregated performance data helps us optimize game mechanics without identifying you personally.

Your Privacy Rights & Controls

You have significant control over your personal data. Pixel Hearth Studios respects your rights and provides mechanisms to exercise them:

• Access & Portability: You can request a copy of the personal data we hold about you. Request Data
• Correction & Deletion: You have the right to request correction of inaccurate data or deletion of your personal information. Submit Request
• Opt-Out of Marketing: Manage your communication preferences and opt-out of marketing emails. Manage Preferences
• Account Settings: Control many aspects of your privacy directly through your Pixel Hearth Studios account settings. Go to Settings
• GDPR & CCPA Rights: Residents of the EU/EEA and California have specific rights under GDPR and CCPA, which Pixel Hearth Studios fully honors. Please contact us for specific inquiries. We uphold all US law data protections.

For any questions about your privacy rights or data handling at Pixel Hearth Studios, please do not hesitate to contact our dedicated privacy team at [email protected]. We are here to help!